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Contact Centre Operations Officer needed - Emirates Group



There is a vacancy at Dubai based Emirates Group -  currently seeking to recruit an experienced Contact Centre Operations Officer for Dubai.

You will be responsible to monitor and control shift and daily operational productivity in order to maintain contact centre revenue targets and service and quality levels. Be first point of contact for agents and management for the shift and work closely with the contact centre team to ensure all targets are met and exceeded. 

More details and apply click here

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