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IT User Support Staff needed - Ajman University

There is a vacancy for experienced IT professional in United Arab Emirates. The Ajman University - One of the leading University in the Arab world, currently looking for an experienced IT User Support Staff for Ajman Campus.



You will be responsible -
  • Provide the primal settings/configuration for the users on E-Learning system.
  • Respond to requests for technical assistance in person, via phone, or email.
  • Stay current with system information, changes and updates.
  • Liaison with user to ensure that requests or problem reports have been satisfactorily handled.
  • prepare activity reports.
  • Maintain high standard of customer service.
  • Escalate advanced technical issues to the technical team/Coordinator and follow up on them

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