Guest Relations Officer needed - Trading Enterprises

There is a vacancy for Guest Relations Officer in the United Arab Emirates. The Trading Enterprises currently looking to recruit/hire a experienced Guest Relations Officer to be based in Dubai.

You will be responsible for -
  • Handling all incoming telephone communications, and forwarding to relevant team members, subject to availability
  • Providing excellent customer service as per company policy and procedures
  • Resolving customer queries promptly, within company guidelines
  • Attending to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly
  • Logging calls (including time, date and caller details)
  • Dealing with 'drop in' customers as quickly and proficiently as possible, by coordinating with employees and customers

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More details and apply click here