Business Excellence Senior Officer at Flydubai. It is the Dubai based low cost airlines, operating from the Terminal 02 of International Airport
The Business Excellence Senior Officer will audit, record and monitor the end-to-end customer experience to ensure consistent delivery across all touch points. The officer upholds quality and performance standards across our entire customer experience. The outcome is to be shared with the Customer Experience Manager (CEM) and findings of audit are to be discussed with relevant stakeholder to identify continual improvement and follow up audits.
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