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Vacancy for IT Service Desk Agent - Abu Dhabi Ports

Job opportunity for experienced IT Service Desk Agent at One of the leading ports in the Emirates of Abu Dhabi, United Arab Emirates.  If anyone interest, apply through below link;



The Service Desk Agent is considered the first point of contact for the users who call IT Service Desk, they answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve requests in a time. The Service Desk Agent escalates unresolved problem/issues/requests to the proper support team. Troubleshooting basic end user issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support.

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