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Customer Service Assistant needed - IKEA, Dubai

Job opportunity for Customer Service Assistant at the world’s largest home furnishings store "IKEA" in Dubai Festival City, United Arab Emirates. If anyone interest, please apply through website;


In this role you will be responsible for:
  • Assisting in various customer service functions such as reception, telephone answering, handling customer complaints, goods collection, home delivery, exchange and refund, in a friendly and professional manner
  • Ensuring receipt of cash, cheques etc. from all showroom transactions are properly completed and recorded; and such assets are held in safe custody within the company
  • Ensuring shopping tools and catalogues are available for the customers
  • Ensuring that all children are cared for and safety rules are followed and adhered to and the control over children is maintained
  • Ensuring that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction
  • Controlling all cash, credit card and foreign currency at the end of the day onto relevant documents
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